When should you use a legal disclaimer in an email?

• A. Use where appropriate to limit liability or confidentiality.
• B. Always include a disclaimer in every email.
• C. Use a disclaimer instead of a signature.
• D. Never use a disclaimer.

Answer: (A)

Disclaimers in email are about managing confidentiality and liability. You should include one when the message contains confidential or sensitive information or is sent outside your organization, to signal that the material is confidential, may be privileged, and that the sender isn’t taking responsibility for external use beyond what’s stated. It’s not necessary for every message and it shouldn’t replace your signature or contact details. Also, keep in mind that disclaimers aren’t foolproof legally and policies vary by organization and jurisdiction, so follow your workplace guidelines.